Orders are shipped within 24 hour. Deliveries in The Netherlands take up to 2 working days. Deliveries To other EU countries take up to 7 working days.
We always try to ensure that your goods are delivered on time. However, sometimes it is delayed by factors beyond our control.
An item is not classified as "Lost" by PostNL until it has been missing for:
- 10 working days in The Netherlands.
- 14 working days for delivery to Europe.
So please adhere to these before emailing us.
You can return within 14 days. The condition is that the article is unworn and undamaged.
You have to pay for the shipping costs for returns yourself, unless the mistake is ours. Please contact us before you send it.
- Exchange for another item.
- Purchase value return.