Frequently Asked Questions

What is the delivery?
Beautiful-Bijoux will submit your order, if payment is received, within 24 hours. 

The delivery time is different for every country, so please check the tabel below. 

Belgium, France, Germany, Luxembourgh, United Kingdom

3-5 working days

Denmark, Estonia, Finland, Ireland, Italy, Poland, Portugal, Spain, Sweden

4-7 working days

Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Latvia, Lithuana, Malta, Monaco, Romania, Slovakia, Slovenia, United States

4-10 working days


What are the shippingcosts?
The shipping costs within the Netherlands are €2.95. When you spend over €30, - we charge no shipping costs.

The shipping costs for Europe are between € 2,95 and € 4.95. Depending on the weight of your order. When you spend over €40, - we charge no shipping costs.

Is there a minimum order amount?
Yes, the minimum order amount is € 2.95.

I have not received my order, what now?
We recommend to wait a week from the day your order is send, during this week it can still be delivered. If you haven't recieved it by then , please send us an email ([email protected]). Include your order number in this mail, if you don't know your order number or can't find it, include your name and address.

I have received a wrong item, what now?
Please contact us as soon as you recieved your order. 

I have not received a confirmation email.
It may be in your spam box, so please check that first. If it's not there, please send an email to [email protected]. Include your name and adress.

Can I return or exchange something?
Yes you can within 14 days. The condition is that the article is unworn and undamaged.

You have to pay for the shipping costs for returns yourself, unless the mistake is ours. Please contact us before you send it.  

Returns can be sent to:
Steenbakkersweg 5-209
7843RM Erm 
The Netherlands

Would you like to swap something? Then you can follow the same procedure.

Return Options:
- Exchange for another item.
- Voucher.
- Purchase value return.

We will always try to solve any problems as good as we can. 
Is there something wrong with an item that you purchased, please mail to: [email protected] . Include in this email your order number, if you don't know your order number or can't find it, please include your name and address.

Is the jewelry nickel-free?
Yes, all of our jewelry is nickel-free.

What size are the beanies?
The beanies are one size, they fit almost everyone.

I have a blog, you want to cooperate with me?
We regularly have a partnership with a blog. We get a lot of requests. Therefore, we must conclude that we only organize win promotions with blogs that have more than 1000 (demonstrable) followers.

Would you like to do a review / unboxing? Then you can mail if you have more than 2500 (demonstrable) followers.

Partnering with an Instagram account? That is possible. You can send an email if you have more than 15K followers. We will check if the account is consistent with the site.

Are you registered with Chamber of Commerce?
Yes, we are registered with the Chamber of Commerce.
Chamber of Commerce no: 75421690

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